Please attempt Best Regards Steffen Baier. Polycom is definitely unable to add any new functions into the functionality of these CX Gadgets and will not hold any kind of firmware for these products. You as a result may would like to reach away to the Microsoft® area and / or Microsoft® support directly instead as this is definitely the most immediate and efficient path.
Hello alccc, Polycom and some other manufacturers create these optimized fór Microsoft® Lync® ór Skype® for Business products after a benchmark style and the stuck OS working on the phones is offered, supported and maintained by our partner Microsoft®.